Shipping zones, delivery times and customs

Indicative times, excluding customs clearance delays. Other European destinations on request.

• Outside the EU: Kosovo, Albania, North Macedonia, Montenegro

  These four markets are covered by the CEFTA agreement, so goods made in Kosovo travel without customs duty. The destination country still charges its own import VAT on the value of the parcel. Inside Kosovo there is no import at all.

• European Union: Croatia, Germany, Austria, France, Italy, Poland, the Netherlands

  Since 1 July 2026 the EUR 150 duty-free allowance no longer exists. A flat duty of EUR 3 per item applies to B2C parcels worth EUR 150 or less that come from a country outside the EU, and it comes on top of import VAT. We tell you before you order, because a refused parcel of custom-printed goods cannot be resold.

• Switzerland

  Switzerland is outside the EU. Swiss VAT of 8.1 % is due above roughly CHF 63 of value, plus the postal handling fee charged by the carrier.

Business customers with recurring volumes can ask for a delivered-duty-paid (DDP) quote. We state this clearly before you order because refused parcels of custom goods cannot be resold.

Delivery days count after production (4-6 working days). Free standard shipping applies when the order subtotal reaches the threshold.

Tracking and carriers

Every shipment has a tracking number sent by email. Domestic parcels travel with Posta e Kosovës or a local courier; international parcels with DHL or a tracked postal service. Follow your order on the tracking page with your order number.

Tracking and carriers →

Packaging

Stickers are packed flat in protective sleeves inside a rigid envelope or kraft box; domed stickers and badges are separated so the domes never touch.

Made in Prizren, Kosovo · Shipped to 34 countries